Recent Posts

Content Move Out

6/4/2020 (Permalink)

Stored Contents Inventoried and carefully packed contents stored away properly until structure is ready for the move back.

When an insured experienced a fire loss, it was necessary to move the home’s contents to another location for storage, security and restoration of damaged contents. This process is also referred to as a pack out. When SERVPRO of South Orange County arrived to assess the damage, they pretested the items to determine their cleanability. They then made a complete inventory of all items being moved out of the structure on a room-to-room basis to ensure all items are detailed. Those items that are restorable will be carefully packed for removal. After the contents were packed and the furniture was labeled, the professionals from SERVPRO of South Orange County checked off each item on the inventory list as it was being loaded into the moving van for removal. Once removed, each item was carefully restored and stored until the structure was ready for the move back. When the structure had been restored, SERVPRO of South Orange County professionals returned the cleaned and restored contents to the insured.

Do NOT wait to call!

6/3/2020 (Permalink)

24/7 Emergency Services Give us a call any time 24/7.

When it’s your home or business that’s underwater, mitigation can’t wait. You need mitigation to begin yesterday.

The cost of water damages can increase exponentially with time. Wood floors warp, drywall soaks in moisture and mold develops in hard-to-reach areas of your home or business.   The benefits of rapid mitigation by a SERVPRO of South Orange County Technician are two-fold: Your costs go down as potential hazards may be avoided, and your peace of mind goes through the roof.

So, if the unthinkable happens to your home or business, allow SERVPRO of South Orange County to help quickly turn your “before” into a “happily ever after.”

We are here for you 24 hours a day, 7 days a week just call 407-226-2621

Don't risk your health trying to clean up contaminated water yourself

6/3/2020 (Permalink)

Commercial warehouse flood Call us when your commercial property has a flood.

SERVPRO of South Orange County Professionals understand how disruptive and dangerous contaminated water can be and offer 24-hour emergency response. Under normal circumstances, a trained, uniformed restoration technician arrives on onsite within four hours of loss notification to begin emergency mitigation services. By responding quickly with a full line of water cleanup and restoration services, your SERVPRO of South Orange County Professional can help you regain control quickly through proper drying, deodorization and protection of your facility and contents. Abiding OSHA guidelines and all applicable health regulations, SERVPRO of South Orange County Professionals remove moisture, sewage and contaminants, disinfecting and deodorizing as they safely clean and dry your building and restore contents. So, before you risk your health trying to clean up the damage, call SERVPRO of South Orange County (407)226-2621    

Soot Damage to Vents and Ducts

6/2/2020 (Permalink)

Soot on air vents Fire can cause soot damage to your air vents and ducts.

Following a fire, SERVPRO of South Orange County Professionals pay careful attention to the HVAC system and ductwork to prevent the spread of soot and to eradicate a potential source of lingering smoke odor. If the system was operational at the time the fire occurred, chances are good that the system, including air registers and HVAC units, should be thoroughly cleaned to prevent continued circulation of soot and odor-causing particles that may have contaminated the system.

Depending on the size of the fire and the methods used to extinguish it, the duct system may also have been compromised by water. In as little as 24-48 hours, this moisture can provide the catalyst for mold and mildew growth inside the duct system, further degrading indoor air quality. If the duct system has been contaminated with water, SERVPRO of South Orange County can help locate the moisture and remove it before serious air quality problems can develop.

Contact SERVPRO of South Orange County at 407-226-2621 to learn more about air duct system cleaning following a fire damage and the value of maintaining clean air duct systems year-round.

How to Stop a Grease Fire the Right Way

5/27/2020 (Permalink)

What to do for a grease fire? Never use water to extinguish a grease fire

Let’s say you’re frying your favorite food and suddenly you notice wisps of smoke escaping from the oil you’re using. Before you know it, there are flames leaping up from the pan. What should you do? Remember to NEVER use water to extinguish the fire. The key to putting out a grease fire is to suffocate it by cutting off any oxygen flow. Here are a few ways you can do this safely:

  1. Turn off the heat source.
  2. Cover with a metal baking sheet or lid.
  3. Pour salt or baking soda on the flame.
  4. Use a Class B fire extinguisher.
  5. As a last resort, call 911 and evacuate your home.

Finally Call SERVPRO of South Orange county for the fire restoration. 407-226-2621

We Are Cleaning Experts

3/20/2020 (Permalink)

Commercial and Residential Cleaning Ready and fully equipped for any size job

SERVPRO of South Orange County is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of South Orange County, 407-226-2621

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F

%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Commercial Restoration Prepared

3/12/2020 (Permalink)

Commercial Restoration Making Commercial fire and water damage "Like it never even happened."

If your business suffered a small leak, would you know what to do? What if your business suffered a more severe water intrusion, such as a broken pipe or ruptured hot water heater, how do you respond? Have you considered how your business would respond if affected by water damage resulting from natural causes such as a flood, tornado or tropical storm? Would your organization be able to remain in business? Does your organization have a business continuity plan? Most businesses have an emergency exit plan in place, but few have a plan to get back into business following a disaster.

Every business should have an emergency/disaster plan in place. The Institute for Business and Home Safety reports at least one-fourth of all businesses that close as a result of a disaster never re-open. According to the U.S. Department of Homeland Security, “A commitment to planning today will help support employees, customers, the community, the local economy and even the country. It also protects your business investment and gives your company a better chance for survival. How quickly your organization gets back to business following an emergency situation can greatly depend on the amount of planning and preparedness that takes place prior to an adverse event.

Both man-made and natural disasters usually strike without warning. Immediate response in a critical situation can save thousands of dollars in reduced structural and secondary damages and company downtime. It may also allow your company to resume normal business operations faster, helping eliminate the many problems associated with extended business interruptions. The quicker your company recovers, the better your chances for getting back to business as usual.

SERVPRO of South Orange County Professionals can help your business or organization prepare now for the unexpected by offering a comprehensive disaster recovery/emergency preparedness plan. The Disaster Recovery Profile (DRP) records detailed company information and inventory ranging from machinery, electronic and computer equipment, furniture and fixtures and valuable documents and records of data regarding specific building and grounds information, contact information and response checklist. A customized company emergency response plan can be a proper preparedness and planning, you can increase your organization’s chance of survival in an emergency or disastrous situation. Contact your local SERVPRO of South Orange County Professional today and inquire on a preparedness plan to help protect your business.

Our most commonly used pieces of equipment

3/12/2020 (Permalink)

Equipment setup and ready to go Our most commonly used equipment loaded onto our SERVPRO green trucks ready for an emergency.

The SERVPRO of South Orange County takes pride in making sure our customers are helped to the best of our ability. To do this, our products and equipment need to be the best available so we can make sure the property and situations we encounter during disasters are able to be restored and brought to preloss conditions. Each machine and piece of equipment has a crucial role in the restoration process. Our technicians are trained to use each piece of equipment to its highest potential. Here are a few of our most commonly seen and used machines, and their purpose.

The SERVPRO® Equipment Department tests all equipment, including the truck mount, before putting the items in the product line. To provide the best service to our customers, we must know how the truck mount works, how to set up and maintain the unit, how to use it safely, how to clean the vehicle interior, unit, tools, hoses, and so forth as needed, and how to inspect all equipment and accessories for any damage, leaks, or wear.

DEHUMIDIFIERS: Dehumidifiers remove moisture from the air after it has evaporated.  Our technicians position dehumidifiers strategically in a water-damaged structure so the moist, humid air moves through the unit while dry, warm air is discharged from the unit circulating back into the wet areas. Did you know that dry air acts like a sponge to absorb moisture from wet materials? Since it does, we use the dehumidifiers especially because it provides a continual source of dry air to enhance the restoration process. Refrigerant dehumidifiers remove water vapor through condensation, and based on the specific job, we will use a small commercial refrigerant dehumidifier because it removes approximately 8 gallons of water per day from the atmosphere, while an extra-large commercial refrigerant could remove as much as 20 gallons per day.

AIR MOVERS: Air movers are used in water damage restoration to enhance evaporation at the surface level and reduce drying time. These machines introduce airflow at the surface level and replace the highly saturated air with drier air to enhance evaporation. Our crew has gone through specific training on the science of drying to know how many air movers they will need and how to position them to create airflow across all wet surfaces. In some cases, when the lower portion of multiple walls are wet, involving wet drywall behind baseboards, enough air movers are positioned to create a vortex of circular airflow around the walls. Our technicians operate the air movers in several different positions, offering flexibility in how to direct the airflow with the best possible outcome. 

PORTABLE EXTRACTORS: Extractors are used for cleaning carpets, cleaning upholstery, and removing water from floors after a water loss. An extractor has three major components: a heater, a pump, and a vacuum system. Our technicians use this machine for variable heat controlled cleaning, including to heat the rinse solutions to clean more effectively. The vacuum system and waste recovery tank remove soils and moisture from the surface and collects it in the tank. With this machine, we can expedite the removal of water and moisture from damaged materials and textiles to help restore it to preloss conditions. In doing this, the potential of having to replace materials or belongings is lowered.

There are many other machines and equipment accessories we use, but for today’s behind the scenes look we are proud to show you some our most commonly used pieces of equipment. These machines help us get your personal disaster back to preloss condition and to make it “Like it never even happened,” because SERVPRO of South Orange County is always here to help!

Day-to-Day Business Emergency Services

3/11/2020 (Permalink)

Multiple Commercial Services Commercial Services, more than just water mitigation.

At SERVPRO of South Orange County, we know you serve more than just one type of customer. That’s why we offer more than one type of service. Did you know we can also service your commercial property clients, as well as you residential customers? We specialize in fire, water, and wind restoration, as well as mold remediation. We also have a Commercial Large Loss division.

At SERVPRO of South Orange County, we understand the importance of minimizing business interruptions and loss of revenues. Let us help you keep your client’s business running in case of disaster. Listed below are just a few of our services:

Emergency Mitigation Services- Water extraction, drying and dehumidification, sewage & gray water extraction, cleaning & sanitizing, document drying & restoration, Mold remediation of structure & contents, Fire & Smoke cleaning: structure & contents.

Flooring Services- Carpet, vinyl flooring removal & replacement, ceramic, vinyl & linoleum maintenance & services, wood flooring maintenance & renovation.

Carpet Maintenance Services- Cleaning, drying, stretching & seaming, spitting & deodorizing.

Upholstery Cleaning- Dry to wet procedures (depends on fabric and soil conditions), Specialty fabrics such as Haitian cottons and silk.

Contents Services- Itemized, packing & moving (if needed), textiles cleaning, furniture restoration, appliance cleaning, electronics inspection, deodorization and storage services.

HVAC and Ductwork- HVAC system analysis, deodorizing air handlers, cleaning & sanitizing service.

Remember, SERVPRO of South Orange County is not only here for disasters but also for day-to-day business emergency services.

Be Prepared for a Storm

3/11/2020 (Permalink)

Be Prepared for a Storm A few suggestions to help prepare for a storm

A few suggestions to help prepare for a storm:

  • Take Pictures of your roof, your contents, your cars, the inside of your rooms, your artwork etc. on a DATED camera. Just in case you need it for insurance purposes.
    READ your Insurance papers NOW and see what your coverage is. After the storm, you may want to revise it!
  • Gather all your important papers and objects: Insurance policies, birth certificates, passports, a list of phone numbers in your phone in case your phone runs out of battery, irreplaceable photos, papers, Think of what you would need if you couldn't get back into your house for a while.
  • Get cash to have on hand.
  • Keep your medications handy
  • Fill your car with gas.
  • If you aren't staying at home, let others know where you will be.
  • Decide on a central contact person to reach out to, or a place to meet in case everyone gets separated.
  • REMEMBER: Your safety and that of your loved ones comes FIRST. Don't try to be a HERO and go out during the storm or move objects that are too heavy.
  • Fill water bottles 3/4 the way full, or fill Ziploc bags to put into the freezer to help keep frozen foods frozen. DON'T open the freezer if the power goes out...Let it stay cold!
  • Try and avoid using candles for light... it could turn into a FIRE disaster! Use flashlights and lanterns.
  • Bring in anything outdoors that could become a PROJECTILE. Even the smallest objects can do damage blowing in hurricane type winds.
  • Be sure your pets are taken care of...they might be frightened during the storm.
  • Move you boats to dry storage, or anchor them to the docks according to the rules of the marina.
           
  • ONE more thing.... WRITE DOWN our number and PROGRAM it into your phone.

If you experience water damage: call SERVPRO of South Orange County 407-226-2621