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Fire & Water - Cleanup & Restoration

Archived Blog Posts

It's the water you don't see that can cause the most damage

6/3/2019 (Permalink)

Water Damage It's the water you don't see that can cause the most damage This home in Hunters Creek, Fl had mold under the living room carpet due to a sink leak from kitchen that was not properly mitigated by homeowner.

In this Hunters Creek, Fl home the towel and box fans have been put up. The mop and shop vac returned to their resting place. The structure may look dry on the outside, but often times unseen water is continuing to cause damage below. SERVPRO of South Orange County professionals understand that health risks, mold and other damage can result from unseen water. By responding quickly with a full-line of water cleanup and restoration services, SERVPRO of South Orange County professional can provide the drying, deodorizing and the protection needed for you or your customer’s property and its contents.

So before risking the value of the property or further damage by attempting to clean and dry it yourself, or if you want to be sure that a past event is not creating problems today, call your local water damage cleanup and restoration professionals at SERVPRO of South Orange County.

Does Your Home Have A Mold Problem?

6/3/2019 (Permalink)

Even though some forms of mold can add value to our lives, other forms can be harmful. Microscopic mold spores naturally occur in our environment, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate the mold infestation immediately.

Apartment Fire in Kissimmee Orlando Area. Are You Covered?

5/31/2019 (Permalink)

Fire damage to your property can be devastating! At the end of April building in an apartment complex in the Kissimmee/Orlando FL area went up in flames.18 units were destroyed in the fire. SERVPRO of South Orange County FL has worked with many other apartment complexes who experienced similar circumstances. As costly as this will be to the Apartment complex to fix the structure that was burnt, it has been overwhelming for the renters who had to vacate their apartments. One common issue for the renters is having to leave property behind that in some cases are not salvageable.

Generally, apartment leases require renters to have liability insurance to cover damage to the structure of the apartments but don’t necessarily require you to have coverage for your personal contents. However, in most leasing agreements, there is generally wording that absolves the apartment complex of liability for your contents if you don’t have coverage for your contents. Now, they are still investigating the cause of the fire. If it is found to have been caused by the negligence of another renter, they can possibly go after the insurance policy of the renters at fault. But generally, the apartment complex has first priority to claims per the rental agreement. The cost to restore the building could be well over $500K and will most likely exhaust the claim coverage.

So insurance policies are sometimes complicated to understand. But there are some basics PolicyGenius.com suggests for renters insurance.

  • $25,000 personal property damage coverage: Covers the cost of replacing or repairing your belongings if they’re damaged or stolen.
  • $300,000 personal liability coverage: Covers legal costs from damage or injury that occurs in your apartment.
  • $2,000 medical payment coverage: Covers medical expenses for anyone injured in your apartment.
  • $10,000 loss of use coverage: Covers the cost of lodging, food, and more if your apartment becomes unlivable due to damage.

They also suggest having a deductible of around $500. Yes, you can get your insurance cheaper with a higher deductible, but remember, if something happens you have to make sure you are able to cover that deductible.

Indoor Air Quality

5/28/2019 (Permalink)

Indoor Air Quality is important because it refers to the air we breathe everyday in our homes and at the work place. According to the Environmental Protection Agency, the amount of pollutants indoors can be 2 to 5 times higher than in the air outside. Indoor pollutants usually increase, however, after a fire, water or mold damage. One way to improve indoor air quality is through cleaning and restoration services provided by SERVPRO of South Orange County Professionals.

Duct Inspection and Cleaning

Duct cleaning is often necessary following a fire or water damage situation. When contaminants such as soot enter a duct system, they must be cleaned out to restore the structure to preloss condition. Dirty ducts can be a source of re-soiling if they are not properly cleaned. Particles and contaminants in the system will be continually recirculated until they are removed from the system. After a fire, your SERVPRO of South Orange County Professional can determine whether smoke has damaged your insureds’ HVAC system, if duct cleaning is needed and make recommendations about the best way to address any concerns.

Control Moisture and Mold Growth

Spend time educating your insureds that prompt response is key to preventing and controlling water damage and moisture problems. Moisture in a duct system can contribute to the growth of molds and other biological contaminants. Before a SERVPRO of South Orange County Professional arrives, occupants can follow these simple steps to help reduce the likelihood of costly water and mold claims.

  1. Correct any water leaks or standing water
  2. Properly maintain humidifiers
  3. Ensure proper ventilation of the area.

In many cases, your SERVPRO of South Orange County Professionals can restore the HVAC system and ductwork to previous condition. You know SERVPRO of South Orange County as an industry leader with a proven track record. You can be confident in the consistent quality service from a one-step vendor.

The Secret to Our Success

5/28/2019 (Permalink)

Why SERVPRO The Secret to Our Success All employees undergo extensive water restoration training and certification.

SERVPRO of South Orange County is a leading cleanup and restoration company in the United States. One of the primary reasons for this success is the quality people found throughout our Franchise organization. Quality people have two major attributes, they have a positive attitude and they are technically skilled. These attributes are vital for both success in the SERVPRO of South Orange County System, and in the quest to always provide the highest quality service.

But these attributes become even more important when you consider that almost every customer our Franchise encounter has just experienced some form of traumatic, life-altering event. A home saturated by water, a business damaged by fire, a structure overrun with mold. When dealing with these types of crisis, the customer wants to know that they are dealing with a professional, not someone who lacks training or is willing to take shortcuts that could lead to even more problems in the future.

Instead, they want to know that the people caring for them are knowledgeable of the latest industry standards, are trained to follow standard restoration methods and processes, will take the time to answer their questions and meet their needs, and will put their life back in order as quickly as possible. They want SERVPRO of South Orange County Professional.

Prepare Ahead for a Fire!

5/23/2019 (Permalink)

House fires created over $264 Million in direct property damage from 2012 to 2016. In 2016 alone the state of Florida averaged 5.2 deaths and 38.5 injuries per 1000 residential structure fires (source). While the injury average was above the national average, the death rate was below. We’ll take injuries to deaths any day. Property damage can be restored or replaced. A life cannot be replaced. The best way to prevent deaths from a house fire is to have a plan. When a fire does take place in your home, saving a few seconds of reaction time could make a big difference in helping to get your family or friends out of danger quickly and safely.

Here are some tips you can use to create an effective fire evacuation plan!

  • Plan for everyone. Account for the special needs of everyone in your household, especially young children and elderly household members who may not be as mobile. Children don’t always wake up when a smoke alarm sounds. Make sure someone is assigned as an escape buddy for small children, then choose a backup person in case the assigned person is not present at the time of the fire.
  • Identify two ways out of the structure. This could include windows and doors. Make sure each escape route open easily so everyone can get outside. and install emergency release mechanisms on all security bars on doors or windows.
  • Involve the children in planning. Have your children help create the fire evacuation plan. Draw a map of the home, then have the children mark two exit routes and the locations of smoke detectors. You can download a PDF that will help you draw out the plan here: https://www.nfpa.org//-/media/Files/Public-Education/Campaigns/Fire-Prevention-Week/FPW17/FPW17EscapePlanGrid.pdf
  • Choose a meeting spot outside of the structure. Decide on a meeting place outside. It can be a neighbor’s house, mailbox or stop sign. It should be in front of the house so first responders are able to see you when they arrive. Make sure everyone knows not to go back into the house after you leave. Also, keep in mind that Florida’s weather tends to be finicky. You might want to have different meeting places depending on the type of weather at the time.
  • Check smoke alarms. Make sure smoke detectors are properly placed and working. The National Fire Protection Association (NFPA) recommends installing one in every sleeping room, outside each sleeping room and on each level of the home.
  • Be visible. Make sure that your house number can be seen quickly from the street by first responders. You can put house numbers above the garage door, on a pillar next to the front door, or on the street curb directly in front of your house, for example.
  • Respond immediately. Make sure everyone knows that if the smoke alarm sounds, they need to get out as quickly as possible.
  • Always have a backup plan. If the planned exit routes are blocked by fire or fallen debris and it’s not possible to leave the house, close all doors between you and the fire. Place a towel, pillow, or something similar under the door and go to an exterior-facing window. Call the fire department to report your location.
  • Share with everyone. Make sure the escape plan is readily accessible to guests as well. Go over the plan with everyone who lives in the house along with guests and overnight visitors.
  • Practice your escape plan regularly. Practice and review the plan at least once per year.

Having an Emergency Ready Plan available on your phone is a good way to be prepared as well. The “Ready Plan” is a free app that can be downloaded to your Android or Apple mobile device that contains information such as where electrical and water shutoffs are, emergency and insurance contracts, where emergency vehicles are safe to park, etc. you can even store pictures of various items that have value for you in case you need that for an insurance claim. Look for our upcoming blog post that will show how easy it is to set up your Emergency Ready Plan. We’ll link to it here when it has been posted.

With a well-thought-out plan in place, you can be one step ahead of the unexpected. You may not have the time or ability to think things through. Don’t forget to periodically practice your escape plan and make sure visitors know how to access the plan.

Emergency Fire Damage Tips!! What to do?

1/29/2019 (Permalink)

In a fire or water loss situation, your insureds are faced with emergency decisions that must be made while they are experiencing stress and uncertainty. Since a fast response is key to preventing further damage, SERVPRO of South Orange County Professionals offer and emergency checklist that guides you through the steps you need to follow until professional assistance arrives. By keeping their tips handy or with your insurance policy, you increase the chances of a successful restoration.

After fire, smoke and water damage:


  • Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.
  • Place clean towels or old linens or rugs, carpet traffic areas and upholstery; if wet, remove pillows and cushions for faster drying.
  • If power is not available, empty freezer and refrigerator completely and prop doors open.
  • Coat chrome faucets, trim and appliances with petroleum jelly or oil.
  • Change HVAC filter.
  • Tape double layers of cheese cloth over air registers.
  • Remove excess water by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.

SERVPRO of South Orange County utilize a 24-hour hotline for immediate response to emergency situations. Call SERVPRO of South Orange County today for more content-saving and restoration tips.

We take pride in our Customer Satisfaction!!

1/29/2019 (Permalink)

General We take pride in our Customer Satisfaction!! Always Excellent!!

SERVPRO of South Orange County prides itself in always making sure the customer is happy with our work as well as being happy with the customer service we provided to them. Every one of our employees understand the importance of great customer service and strive to always do our best!

Very professional team arrived every day on time, and treated client with a great respect. Will recommend for sure.

-Blanca V.

Jake was astounding in his dedication to his work!

-Mary G.

Very Professional, helpful with answering questions and thoroughly testing & equipment layout.

-Judith R.

SERVPRO of South Orange County personnel instill confidence that they know what they are doing and have expertise and equipment to fix the problem.

-William F.

Whatever you charged isn’t enough! They are great!

-Joy W.

Helping Businesses Recover

1/28/2019 (Permalink)

At SERVPRO of South Orange County, we know you serve more than just one type of customer. That’s why we offer more than one type of service. Did you know we can also service your commercial property clients, as well as you residential customers?

What would happen if your client’s business was interrupted due to a water or fire damage? What would happen if a disaster were to strike? They say disasters strike when you least expect them. At SERVPRO of South Orange County, we know what to do. We specialize in fire, water, and wind restoration, as well as mold remediation. We also have a Commercial Large Loss division.

At SERVPRO of South Orange County, we understand the importance of minimizing business interruptions and loss of revenues. Let us help you keep your client’s business running in case of disaster. Listed below are just a few of our services:

Emergency Mitigation Services- Water extraction, drying and dehumidification, sewage & gray water extraction, cleaning & sanitizing, document drying & restoration, Mold remediation of structure & contents, Fire & Smoke cleaning: structure & contents.

Flooring Services- Carpet, vinyl flooring removal & replacement, ceramic, vinyl & linoleum maintenance & services, wood flooring maintenance & renovation.

Carpet Maintenance Services- Cleaning, drying, stretching & seaming, spitting & deodorizing.

Upholstery Cleaning- Dry to wet procedures (depends on fabric and soil conditions), Specialty fabrics such as Haitian cottons and silk.

Contents Services- Itemized, packing & moving (if needed), textiles cleaning, furniture restoration, appliance cleaning, electronics inspection, deodorization and storage services.

HVAC and Ductwork- HVAC system analysis, deodorizing air handlers, cleaning & sanitizing service.

Remember, SERVPRO of South Orange County is not only here for disasters but also for day-to-day business emergency services.

How Does Duct Cleaning Help?

1/28/2019 (Permalink)

A major factor in indoor air quality is inadequate ventilation. It should be noted that studies have shown almost half of the problems associated with poor indoor air quality are a result of poor ventilation. Therefore, attention has become focused on the need to clean the inside of the ventilation system.

How can this help?

  1. By reducing the contaminants in the environment Effective duct cleaning can remove most of the contaminants in the ventilation system.
  2. By reducing operating costs. Dirty ventilation systems are expensive ventilation systems. The restriction caused by dirt buildup inside the system increase the costs of operating the system.
  3. By reducing maintenance costs. Dirty ventilation systems will also increase floor, carpet, wall and ceiling cleaning. If the system is dirty, it will carry dirt into the indoor environment.

Your SERVPRO of South Orange County Professional will select the best method for cleaning your insureds’ duct system should the need arise. To ensure the ducts are professionally cleaned, use the professional source: SERVPRO of South Orange County!

Move Outs Aid in Timely Recovery

9/6/2018 (Permalink)

When an insured experiences a fire loss, it is often necessary to move the home’s contents to another location for storage, security and restoration of damaged contents. This process is also referred to as a pack out.

Damage to a structure requiring a move out will involve the entire structure rather than be localized to one room. If only one room is affected, the contents may be moved to other rooms in the structure while repairs are being made instead of out of the house. In other occasions, it is necessary to move contents out of the entire structure. Once a move out is decided upon, SERVPRO of South Orange County follows a precise process to ensure that it is done correctly.

When arriving to assess the damage, SERVPRO of South Orange County professionals will pretest items to determine their cleanability. This process will help to determine what items are restorable and what items need to be deemed claim items. In all situations, our priority is getting your customer back into their home or office in a timely manner. SERVPRO of South Orange County professionals will make a complete inventory of all items being moved out of the structure on a room-to-room basis to ensure all items are detailed. Those items that are restorable will be carefully packed for removal.

Ask about our “Claims Items” inventory service. Call SERVPRO of South Orange County to get an accurate claim list fast.

After the contents are packed and the furniture is labeled, the professionals from SERVPRO will check off each item on the inventory list as it is being loaded into the moving can for removal.

Once removed, each item will be carefully restored and stored until the structure is ready for the move back. When the structure has been restored, SERVPRO of South Orange County professionals will return the cleaned and restored contents to the insured.

Facts About Mold

9/6/2018 (Permalink)

-Mold has existed since ancient times.

-The human species has always lived in the presence of mold.

-There are over 100,000+ species of mold identified. The unique flavor of bleu cheese is produced by mold.

-We are constantly exposed to thousands of different types of fungi in our everyday lives. Certain types of fungi tend to exist naturally in soils, plants, fruits and textiles.

-Exposure to these fungi in naturally occurring doses is generally not harmful to health.

-While the types and concentrations of fungi existing in the environment vary from one geographic region to another, the most common types are as follows: Aspergillus (most common), alternaria, bipolaris, Chaetomium, fusarium, penicillin, and paecilomyes.

Mold Needs the Right Environment to Grow

  • Water, moisture or high humidity
  • Food (any organic substance)
  • The right temperature (generally 68*F-86*F, but some can grow in 30*F or colder)
  • Lack of ventilation
  • Mold presents greater challenges to young children, the elderly and other immune-suppressed people.
  • Some molds can produce toxins if the environment conditions are right.

Biohazard, Vandalism, & Crime Scene-Remediation & Cleanup

9/6/2018 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO of S Orange County Professionals offer faster, reliable biohazard, vandalism, and crime scene cleanup and remediation services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. Failure to properly handle and safely remove such substances can contribute to unhealthy and even dangerous environments.

Your local SERVPRO of S. Orange County Professionals are trained to safely and effectively remove hazardous biological substances and prepare waster for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO of S Orange county Professionals help turn unsafe environments into clean, safe homes and businesses. SERVPRO of S Orange County Professionals can help with:

    • Bloodborne Pathogens- SERVPRO of S Orange County Professionals remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Trained SERVPRO of S Orange County Professionals thoroughly clean, disinfect, and deodorize the structure.
  • Methamphetamine Labs- Many of the chemical used in the production of illegal drugs, such as methamphetamine, are volatile and can leave harmful residues throughout a structure. SERVPRO of S Orange County Professionals follow applicable federal and state guidelines to clean all surfaces.
  • Arson & Vandalism- SERVPRO of S Orange County Professionals are recognized as leaders at helping property owners recover quickly from fire and water damage. Your local SERVPRO of S Orange County Professional also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.
  • Sewage Backups & Black Water Intrusions- Sewage backups and clack water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO of S Orange County Professionals remove the sewage, contaminants, and moisture, disinfecting as they clean. SERVPRO of S Orange County Professionals help ensure the structure is cleaned, disinfected, and deodorized.
  • Mold Mitigation and Remediation
  • Crime Scene Residues

Fire Damage? We can make it "Like it never even happened"

4/17/2018 (Permalink)

When a fire loss strikes your business or your home, the damage can often feel overwhelming. The recovery process, in kind, can be intimidating especially if you and your customers aren’t prepared.

To aid customers in reducing the stress that inevitably comes with sorting through contents following a fire, SERVPRO of South Orange County offers Contents Claims Inventory Service (CCIS). This service simplifies the claims process and alleviates unnecessary stress and downtime by producing a quick and accurate room-by-room inventory. CCIS allows you to focus on getting back into business-and allows your customers to get back to their preloss lifestyle-without the time-consuming process of self-inventory.

If disaster has already struck, CCIS can serve as an organized, accurate and detailed inventory. Not only can a thorough inventory aid in the claim-filing process, it also allows property or business owner to track and manage contents both on and offsite in the event a move out is required.

Or, if utilized prior to an incident, CCIS functions as an invaluable part of a disaster recovery plan. After all, taking steps to prepare now can help reduce downtime, restore peace of mind, and rid yourself and your customers of unnecessary stress should a fire loss occur.

Contents Claims Inventory Provides:

- Preloss list and value of contents.

- Detailed and accurate report.

- Better information to settle claims quicker.

- Assistance with burden of proof for claims.

- Peace of mind when you need it most.

Restoration VS Replacement

4/17/2018 (Permalink)

Who should be First on the Job?

To reduce claims costs in a fire or water damage situation, timely response is crucial. In most cases, the first person who makes contact with the customer be a restoration vendor rather than a contractor. A restoration vendor’s focus is restoration and a contractor’s focus is replacement. Most contractors do not have the expertise or training to determine if a surface can be restored to preloss condition. Since they can not make this determination, contractors may recommend replacement. Once an insured hears replacement, they are often not receptive to restoration.

SERVPRO of South Orange County Professionals will demonstrate to the insured the restorability of an item. Our technicians never commit the insurance company to replacement. Even if it is obvious during pretesting that an item cannot be cleaned or restored, SERVPRO of South Orange County technicians will not imply the insurance company is responsible for replacement. We cannot interpret the policy. Adjusters adjust, SERVPRO of South Orange County cleans and restores. If it is determined that an item cannot be cleaned or restores, the adjuster will be contacted so that he/she can make a determination as to what the policy will allow.

By responding to claims quickly and professionally, SERVPRO of South Orange County professionals can save insurance companies money that may have been spent on replacement.

Water intrusion in one room can mean water damage in other rooms

2/15/2018 (Permalink)

If your business suffered a small leak, would you know what to do? What if your business suffered a more severe water intrusion, such as a broken pipe or ruptures hot water heater, how do you respond? Have you considered how your business would respond if affected by water damage resulting from natural causes such as flood, tornado or tropical storm? Would your organization be able to remain in business? Does your organization have a business continuity plan? Most businesses have an emergency exit plan in place, but few have a plan to get back into business following a disaster.

Every business should have n emergency/disaster plan in place. The Institute for Business and Home Safety reports at least one-fourth of all businesses that close as a result of a disaster never re-open. According to the U.S. Department of Homeland Security, “A commitment to planning today will help support employees, customers, the community, the local economy and even the country. It also protects your business investment and gives your company a better chance for survival. How quickly your organization gets back to business following an emergency situation can greatly depend on the amount of planning and preparedness that takes place prior to an adverse event.

Both man-made and natural disasters usually strike without warning. Immediate response in a critical situation can save thousands of dollars in reduced structural and secondary damages and company down time. It may also allow your company to resume normal business operations faster, helping eliminate the many problems associated with extended business interruptions. The quicker your company recovers, the better your chances for getting back to business as usual.

SERVPRO of South Orange County Professionals can help your business or organization prepare now for the unexpected by offering a comprehensive disaster recovery/emergency preparedness plan. The Disaster Recovery Profile (DRP) records detailed company information and inventory ranging from machinery, electronic and computer equipment, furniture and fixtures and valuable documents and records of data regarding specific building and grounds information, contact information and response checklist. A customized company emergency response plan can be a proper preparedness and planning, you can increase your organization’s chance of survival in an emergency r disastrous situation. Contact your local SERVPRO of South Orange County Professional today and inquire on a preparedness plan to help protect your business.

"The Equipment"

1/25/2018 (Permalink)

When it’s your business that suffers fire damage, every second counts when it comes to restoring your property to preloss condition. Fire damage, no matter the size, can affect every room within the property. It can travel through air ducts, burn through ceilings and floors and damage countless pieces of equipment and documents. Fire damage can cause normal business interruption and/or business closure, resulting in customer and revenue loss.

Whether it’s a one-story, single business complex or a multi-story office building, SERVPRO of South Orange County Professionals are prepared to inspect, restore and clean the space following a fire damage. Your SERVPRO of South Orange County Professional has access to thousands of pieces of equipment and hundreds of personnel to help mitigate even the largest fire damage. Working with a network of Franchise Professionals nationwide, your local SERVPRO of South Orange County cleanup crew utilizes high-tech industrial equipment to address all types of smoke and soot damage of any size, helping to minimize replacement costs and return the customer to business as usual. No job is too big when it comes to helping and insurance customer and their insured get back to business quickly. When the fire damage requires more than cleaning solution and a broom to remove the some and soot, contact the bright green cleanup team with the industrial-sized equipment to reach every corner, vent, carpet and wall. SERVPRO of South Orange County Professionals will work hard to restore your property and contents to preloss conditions when possible and get you back tin business. Call 407-226-2621, 24 hours a day, 365 days aa year.

Even a small fire CAN CAUSE ODORS in a structure FOR YEARS TO COME

1/12/2018 (Permalink)

Fire, smoke and soot damages in a structure can create unpleasant and permanent problems if not properly addressed. As various materials burn, the smoke produced travels throughout the structure leaving odorous residues and deposits on surfaces and in those hard to reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and result in periodically resurfacing odors. Unfortunately, such damages are often made more severe when unprepared property owner attempt to perform the cleanup themselves.

Feel free to contact SERVPRO of South Orange County (407) 226-2621 for questions or services. We are available twenty four hours a day, seven days a week, even on holidays to assist. Dont let fire damage be a headache, we are here to help!

Excess H2O Can be a Formula for Trouble

1/12/2018 (Permalink)

Virtually everyone can agree that excess moisture inside a structure is not a good thing and studies show this condition can result in fungi growth if not addressed properly. In fact, visible mold growth can be detected by the naked eye in as little as 24-48 hours following a water damage.

The solution seems straightforward. Prevent excessive moisture in a facility before a mold or mildew problem develops. Of course, proper inspection and maintenance are very important keys to prevent water intrusions. Yet, some facilities are prone to the buildup of excessive moisture unrelated to roof leaks, poor roof drainage or other building envelope failures.

Your local SERVPRO of South Orange County Professional has the training and equipment to help identify moisture problems and offer solutions that can help lower the risk of future indoor air quality issues related to fungi growth. In addition to measuring the moisture content in the air, which can identify humidity problems inside a facility, SERVPRO of South Orange County Professionals can potentially help locate hidden pockets of moisture inside walls, beneath flooring or within HVAC systems that have resulted from undetected water damages.

Tips for preventing mold problems:

- Keep the humidity level between 0 to 60 percent.

- Use cleaning products with proven mold killing properties.

- Regularly inspect plumbing and appliances for leaks.

- Keep gutters and drains clear of debris.

- Inspect the roof, windows and other areas where water might enter the building, and perform           necessary maintenance.

- Respond to all water intrusions immediately.

- Contact your local SERVPRO of South Orange County Professional 407-226-2621 for assistance after a water damage or if you discover mold in your building.

Choosing the right service provider for your commercial building

1/12/2018 (Permalink)

When a disaster strikes, and it is time to call in emergency service providers capable of helping you get back into your facility faster and easier, will they be available? This question is vitally important for property managers wishing to prepare an Emergency Response Profile (ERP) suitable for handling real life situations.

Fire and water damages, for instance, never occur at convenient times. Consider the impact a sewer backup occurring at 1:00 a.m. would have on you, your tenants and customers. Unless a service provider offers 24-hour emergency service, there is little chance the facility will be fully operational the next business day.

Instead of tackling the cleanup immediately, you are then resigned to waiting until “normal business hours” just to make contact with a service provider. Such delays can be quite costly in terms of business interruption and likelihood of secondary water damages to the facility.

SERVPRO, with over 35 years of service experience handling fire and water cleanup and restoration for the insurance industry, as well as directly for commercial and residential consumers, understands the urgency in responding to disaster situations as soon as possible. All SERVPRO of South Orange County Professionals are committed to providing 24-hour emergency fire and water restoration services.

Under normal circumstances, a SERVPRO of South Orange County Professional is onsite at your facility within four hours of receiving your call. A uniformed, trained and well-equiped technician can quickly access the situation and begin emergency mitigation procedures to protect the facility and contents from secondary damages.

If you are considering developing an Emergency Response Profile for a facility, rely on service provider offering 24-hour emergency service. For assistance developing an ERP, contact your local SERVPRO of South Orange County Professional, who can provide you with advice and help you collect the information you will need should a disaster situation occur in your facility.

General Water Damage Tips

12/20/2017 (Permalink)

  • A simple leak test can ensure leaks are not going undetected. To check for hidden leaks, record the current water meter readings. Turn off all faucets and appliances using water and do not flush toilets for one hour. After an hour of water shut off, record the water meter reading again. If the meter reading changed while no water was being used, a leaking pipe may to blame.
  • Frequently check pipes under sinks for signs of water leaks.
  • Know where the main water shut-off valve is located and ensure it is operational.
  • Check for leaks and signs of water intrusion around water structures, pipes, windows and doors.
  • Check potential problem spots for moldy odors, discoloration or dampness.
  • Install drip pans and drains where accessible.
  • Respond immediately if water intrusion occurs in order to minimize damage and loss.

Be Prepared- Damage to commercial buildings

12/20/2017 (Permalink)

When fire or water disasters strike, forcing occupants to evacuate a building, exit signs and even strategically posted maps serve as reminders that an emergency exit plan is in place. However, how many commercial facilities have a well-thought out plan to help get everyone back into the building following a disaster?

Property management should be concerned with how will they be able to get order restored and resume full operations as quickly and painlessly as possible once the fire has been extinguished or the source of the invading water has been addressed.

Your SERVPRO of South Orange County Professional can assist commercial property management teams in developing am Emergency Response Profile (ERP), a vital component of an overall Contingency Plan for a facility. Then objective is to collect the necessary management team and facility information and identify services providers capable of responding to disaster situations quickly – ideally selecting providers offering 24-hour emergency service.

By compiling an ERP, management team members will not have to waster valuable time trying to locate providers for specific emergency needs and can provide vendors with the necessary facility information to help ensure faster recovery and less business interruption.

With over 35 years of experience in fire and water cleanup and restoration, SERVPRO of South Orange County Professionals offer 24-hour emergency service. Normally within just a few hours of receiving your initial call, a trained and well-equipped SERVPRO of South Orange County can be on site in your facility to begin emergency mitigation services.

Effectively drying water damaged structure

12/20/2017 (Permalink)

While every water damage situation is different, requiring different approaches and equipment, generally SERVPRO of South Orange County Professionals will use air movers and dehumidifiers as needed to help speed up the drying process.

The number of air movers used depends on the surfaces (walls, ceiling, under cabinets, etc.) being dried and the configuration of the structure. For example, if only the floor is wet, and the damage is confined to one large room, fewer air movers would likely be required. Extra air movers would be required for additional wet surfaces such as walls and ceilings. In an Insured’s home with several smaller rooms damaged by water, more air movers would be needed to circulate the wet air to the dehumidifier and the dry air back to the wet areas.

Dehumidifier requirements are based on both the nature of the environment being dried and the capacity of the dehumidifier. The nature of the environment is determined by the amount of porous and absorbent materials present, including carpet, clothing, upholstered furniture, and unfinished wood. The more absorbent materials present, the more moisture present, increasing the need for dehumidification. Dehumidifier capacity is measured in two ways: the number of gallons of water removed in 24 hours under ideal temperature and humidity situations and the number of cubic feet per minute of air the dehumidifier conditions.

While this is a general overview of how SERVPRO of South Orange County Professionals determine when and how many air movers and dehumidifiers to use in a water damage situation, every loss situation must be evaluated and monitored to help guarantee fast, thorough drying. Water trapped inside walls, small rooms making it difficult to establish air circulation, long term exposure, the amount of absorbent materials present, the size of the dehumidifier and many other variables must be taken into account.

The real measure of whether a balanced drying system has been established is the repines of structure and contents. Your local SERVPRO of South Orange County team is trained and equipped to make sure moisture levels inside an Insured’s home or office are effectively being reduced.

When commercial emergency response is most important

12/4/2017 (Permalink)

The development of a thorough Emergency Response Profile (ERP) for a facility should include selecting service providers offering 24-hour emergency response whenever possible. The reasoning behind this goal is simple.

Consider this, a fire damage occurs in your facility at 12:01 a.m. Monday morning? Without a 24-hour emergency service provider available, you might have to wait until 8:00 a.m. or later just to begin your search for cleanup and restoration assistance. At best, maybe a provider would be able to arrive sometime shortly after 9:00 a.m. In that time, corrosive and odorous soot and the water used to extinguish the fire have begun to cause secondary damage to the structure and contents, complicating the cleanup process. In addition, your facility is not fully operational at the start of the business day, causing potential problems for tenants, customers and anyone depending on your facility being open.

Your SERVPRO of South Orange County Professional knows that a fire occurs somewhere in the somewhere in the U.S. every 18 seconds. But the only fire that really matters to you is the one that occurs in your building. Nearly four decades of experience have shown that emergency response and mitigation services can help reduce recovery costs and business

SERVPRO of South Orange County l is committed to 24-hour emergency response, including a dedication to SERVPROS’s 1-4-8 Service Response Guidelines. Under normal circumstances, a SERVPRO of South Orange County Professional will contact you or your facility representative within one hour of notice of loss to arrange for service. Within four hours, a trained, uniformed and fully-equipped technician will arrive to begin mitigation services, such as water extraction, to help prevent further damage to your assets. A detailed scope of the project will then be communicated to you or your chosen representative within eight business hours, enabling you to make faster, more informed decisions.

Make it a priority to select service providers who can deliver 24-hour service to help ensure your facility can recover quickly from potential perils. Contact SERVPRO of South Orange County (407)226-2621 P to learn more about fire and water cleanup and restoration services and for help in developing your ERP.

Water damage clean up response the moment you call.

12/4/2017 (Permalink)

A pipe bursts. An upper-floor bathtub overflows. A water heater leaks. Flood waters gush in. A sprinkler system malfunctions.

Water damage can happen in any number of ways. But if your business or your customer’s home is under a few inches of water, everything else takes a backseat. Only one thing matters when your business can’t operate, and there is just one thing on the mind of the water-logged resident: A solution.

SERVPRO of South Orange County  is that solution. Equipped with the knowledge, the experience and the training to help make your water damage “Like it never even happened,” SERVPRO Technicians will start helping the moment you call.

Whether it’s your industrial carpet or your customer’s hardwood floor that has been soaked, the science beyond drying can be a tricky thing. There’s the temperature, a relative humidity and the cubic feet of the damaged area to consider – and that’s before you figure in the type of carpet, hardwood or subflooring in the structure, along with a number of other potential issues. Backed by more than 39 years of experience in the restoration business, SERVPRO of South Orange County Technicians will help put your worries at ease, because they understand the science of drying.

When water damage strikes, give SERVPRO of South Orange County a call (407) 226-2621.

We will help to make things right, make things dry and make it “Like it never even happened.”

Where did the water damage come from?

12/4/2017 (Permalink)

Water can enter and damage a structure from numerous sources. The three major types of water are clean water, gray water and black water, which might include external flooding or sewage back-up.

Clean water is just that – it does not contain waste products. Sources of clean water include burst pipes, defective appliances and rain or snow when a structure has a leaky or damaged roof. The water generated by natural disasters such as rain and heavy snow is usually relatively clean and presents few health problems.

Gray water is water that has been used and carries waste products, but does not include human waste. Examples include and overflowing washing machine or dishwasher which dumps water on the floor, or a shower stall or sink which is overflowing. This type of water contains waste products, but generally does not present the hazard of spreading disease. Water used to control structural fires also carries waste, but does not normally present a danger of spreading diseases.

Black water that contains pathogenic agents and is grossly unsanitary. Floods are an example of black water and can cause the most severe damage to structures and their contents, and they can also spread disease-causing organisms. Floods can completely inundate a structure. Flood waters carry silt, mud and debris of every imaginable type. Special precautions must be taken to protect workers from disease-carrying residues.

Because of the potential for such large amounts of water, and the possibility that it may be days or even weeks before the flood waters recede, structural damage is very likely.

Sewage back-up also has the potential of spreading disease. It can be as simple as a commode overflow, or can it can be a massive disaster. Municipal sewage lines can become plugged and force large amounts of sewage up through all drains connected to the system.

SERVPRO of South Orange County has the experience, knowledge, equipment and products to handle any size and any type of water damage.

EXTREME caution needed when dealing with contaminated water damage

8/29/2017 (Permalink)

Any water damage in your facility is bad. Especially when the water contains potentially harmful bacteria that can affect the health of occupants and the value of your property. Toilet overflows, sewage backups and other black water intrusions are more than nasty, smelly messes; these biohazardous damages also introduce harmful microorganisms into your building, as well as the moisture necessary to ensure their continues growth.

Sewage damage poses serious health risks to anyone exposed to the contaminated water. The danger arises from various harmful substances, including parasites that can cause intestinal disease. Some common risks are Hepatitis A, E-coli and Salmonella. This grossly unsanitary water is often referred to as “black water.” Building occupants should practice precautionary and safety measures at all times when dealing with the threat of black water.

Safety Tips for Building Occupants

  • DO:
    • Avoid all contact with sewage and items contaminated by sewage.
    • Wash your hands thoroughly after contact with contaminated items.
  • DON’T:
    • Spread contaminated water by walking unnecessarily on damaged or wet areas and by tracking the contamination elsewhere.
    • Turn on the HVAC system if impacted by water, The HVAC system could spread contaminated air to other parts of the building.
    • Use household fans to dry the structure which could possibly spread contaminants.
    • Use products for personal hygiene and cleanliness if they have been exposed to the contaminated areas.
    • Consume food or drink that has been exposed to the contaminated areas.

A mop and common cleaning products may not be enough for black water intrusions. SERVPRO of South Orange County professionals are trained to safely clean and restore your building, utilizing the following procedures:

                - Survey the Extent of Damage and Inspect the Premises.

                - Perform Emergency Water Extraction.

                - Move and Block Furniture.

                - Provide Floor Service.

                - Inspect carpet and Padding.

                - Apply Necessary Treatments Including Disinfectants and Deodorizers.

                -Utilize and Monitor Drying Equipment.

-Dispose of Refuse.        

SERVPRO of South Orange County Professionals understand how disruptive and dangerous contaminated water can be and offer 24-hour emergency response. Under normal circumstances, a trained, uniformed restoration technician arrives on onsite within four hours of loss notification to begin emergency mitigation services. By responding quickly with a full line of water cleanup and restoration services, your SERVPRO of South Orange County Professional can help you regain control quickly through proper drying, deodorization and protection of your facility and contents. Abiding OSHA guidelines and all applicable health regulations, SERVPRO of South Orange County Professionals remove moisture, sewage and contaminants, disinfecting and deodorizing as they safely clean and dry your building and restore contents. So, before you risk your health trying to clean up the damage, call SERVPRO of South Orange County (407)226-2621                         

Content Cleaning and Restoration Saves Money

8/15/2017 (Permalink)

Following a fire damage, one of the toughest recovery challenges facing a property owner or manager is dealing with fire, smoke and soot-and likely water-damaged contents. SERVPRO of South Orange County Professionals can help alleviate some of the stress involved and, in the process, help lower recovery costs by cleaning and restoring contents quickly and correctly.

Traditionally, replacement costs for contents are more expensive than cleanup and restoration. Many contractors simply resort to the “tear out the throw out” approach, which ultimately increases recovery costs. By carefully pretesting contents for restorability, SERVPRO of South Orange County can quickly help a property owner determine what to restore and what needs to be replaced.

Another advantage to utilizing SERVPRO of South Orange County is Contents Claim Inventory Service. Utilizing CCIS, technicians can sort contents into three categories: salvageable, non-salvageable and questionable. An electronic inventory of every item allows a property owner to efficiently handle contents decisions. Should items need to be moved out while facility undergoes restoration, the CCIS inventory serves as a useful tracking tool for content management and movement.

In addition, should a fire damage exceed your commercial insurance deductible limit, the CCIS inventory can make filing and settling contents claims a less stressful and time consuming process.

Contact SERVPRO of South Orange County Professionals at (407)226-2621 to discuss a detailed preloss inventory of your facility’s contents before a disaster strikes. Your detailed inventory will be delivered in a customizable electronic spreadsheet format that can be manipulated in Microsoft Excel.

Mold Prevention Tips for Commercial Facilities

8/15/2017 (Permalink)

A water damage -- one that has either been mishandled or gone undiscovered -- can help property owners stop moisture problems before they start. A primary focus should be on maintaining the following: roof, drainage system, windows, doors, plumbing, and HAC systems. In addition to preventive maintenance, building managers should also have a strong reactive maintenance plan in place for when unexpected events transpire, including having SERVPRO of South Orange County provides fast and thorough water cleanup.

-Keep the humidity level between 30 to 60 percent.

-Use cleaning products with proven mold killing properties.

-Regularly inspect plumbing and appliances for leaks.

-Keep gutters and drains clear of debris.

-Inspect the roof, windows and others areas where water might enter the building, and perform necessary maintenance.

-Respond to all water intrusions immediately.

-Contact SERVPRO of South Orange County at (407) 226-2621 for assistance after a water damage or if you discover mold in your building.

Insurance and Water Damage

8/15/2017 (Permalink)

According to the chart from Insurance Services Offices, water damage and freezing have increased and caused 60-80 percent of losses in 2003. An article appearing in the American Association of Insurance services magazine, Viewpoint, reports that the recent rise in water-related claims may claims may be due to modern building practices and increased homeowner luxuries. For example, it is not uncommon to find a full bath located on a n upper floor of a current-day home. In fact, second or third story lavatories are standard in many of today’s modern floor plans. This was not the case in floor plans of the past, however, where multiple baths were rarely found.

Some larger contemporary homes require multiple water heaters due to the size of the home and an increased amount of water fixtures. When a home requires multiple water heaters, one water heater, one water heater unit will often be placed in the attic to save space in storage or utility areas while still allowing rapid water distribution throughout the home. Water fixtures such as sinks, tubs, showers and water heaters located in an upper floor of the home. Water fixtures such as sinks, tubs, showers and water heaters located in an upper floor of the home can cause extensive damage if a simple leak develops.

The extent of damage is only amplified if the problem is more sever, such as a broken pipe or ruptured hot water heater. The increasing amount and location of water fixtures in recently constructed homes are two possible problems relating to rising water damage claims. The rapid growth and construction of apartment and condominium complexes, where several stories of living quarters, kitchens, bathrooms and laundry rooms are connected to surrounding units, also contribute to increased water claims.

In addition to increased amenities posing possible water predicaments in contemporary homes, modern building supplies and practices may also be part of the problem. As awareness and importance of energy conversation increases, building practices are becoming more energy efficient, which may actually hinder the drying process by restriction airflow. The Association of Insurance Services article, “Getting Soaked” notes current building materials are not necessarily effective in keeping unwanted water out of housing structures or in permitting the structure to dry properly once water intrusion has occurred.

Precaution, routine inspection and preventative maintenance can help minimize water damage. Below are some general tips to help reduce extensive water damage. Log onto SERVPROofsouthorangecountyfl.com for more information on water damage and water removal, including a complete list of water “Do’s and Don’ts”.

Overcoming Fire Damages with Proper Planning

4/12/2017 (Permalink)

A fire can generate tremendous amounts of heat, smoke, and soot throughout a commercial facility, even when the flames are concentrated in a small area. As the heat and smoke move, damage to the structure and contents can make it impossible to immediately resume normal business activities. For unprepared property owners, such a closure makes recovery even more difficult.

For decades, SERVPRO of South Orange County Professionals have been providing fire and water cleanup and restoration service. Experience has shown that a proper Disaster Recovery Plan (DRP), including an Emergency Response Profile (ERP), can not only mean the difference between survival and failure, but can also reduce time and recovery costs.

A thorough ERP identifies emergency response providers capable of addressing disaster situations quickly. In the case of a fire damage, SERVPRO of South Orange County would be an essential ERP service provider. Offering 24-hour emergency service, SERVPRO of South Orange County Professionals can normally be onsite prepared to begin emergency mitigation services in as little as four hours.


Please call SERVPRO of South Orange County (407)226-2621 for your professional fire cleaning needs.

Mishandled Fire Damages Can Cause Lingering Problems- Orlando, Fl

2/2/2017 (Permalink)

Even when a fire is small, the smoke and soot damage that results can be more than a little disruptive. Depending on the type of structure and contents affected, smoke and soot can cause both immediate damage and, if not handles properly, lingering problems that can last for years.

As smoke travels throughout a structure, soot settles out of the air, depositing on surfaces as well as inside contents and tough to reach areas – virtually anywhere air can travel. Soot can be corrosive, quickly deteriorating metal fixtures and electronics, and needs to be handled quickly and properly to help limit secondary damages. Unnecessary movement inside a smoke-damaged area can ground soot particles deeper into carpet or upholstered furniture or even smear wet soot particles, normally found when plastics were among the items burnt by the fire, making the cleanup even more challenging. When property owners attempt to clean up soot, they may succeed in wiping away the surface soot. However, most lack the expertise, equipment, and products necessary to remove the soot trapped out of view, or in difficult to see, much less reach, areas including inside the HVAC system and ductwork.

There is little wonder that smoke odors continue to persist in such cases. Experience has shown that often, as weather conditions change, smoke odors seem to appear or disappear in accordance with the HVAC system. And this is just one source of smoke odor missed by the average property owner.

A trained, uniformed SERVPRO of South Orange County Professional will respond to a fire cleanup call ready to identify the source of fire-related odors, and is equipped to clean and deodorize a structure thoroughly. SERVPRO of South Orange County Professionals work to make it "Like it never even happened."


Please call SERVPRO of South Orange County at (407)226-2621 for all your fire damage needs! We are always here to help.


2/2/2017 (Permalink)

When a disaster strikes and it is time to call in emergency service providers capable of helping you get back into your facility faster and easier, will they be available? This question is vitally important for property managers wishing to prepare an Emergency Response Profile (ERP) suitable for handling real life situations.

Fire and water damages, for instance, never occur at convenient times. Consider the impact a sewer backup occurring at 1:00 a.m. would have on you, your tenants and customers. Unless a service provider offers 24-hour emergency service, there is little chance the facility will be fully operational the next business day.

Instead of tackling the cleanup immediately, you are then resigned to waiting until “normal business hours” just to contact a service provider. Such delays can be quite costly in terms of business interruption and the likelihood of secondary water damages to the facility.

SERVPRO, with over 35 years of service experience handling fire and water cleanup and restoration for the insurance industry, as well as directly for commercial and residential consumers, understands the urgency in responding to disaster situations as soon as possible. All SERVPRO of South Orange County Professionals are committed to providing 24-hour emergency fire and water cleanup and restoration services.

Under normal circumstances, a SERVPRO of South Orange County Professional is on-site at your facility within four hours of receiving your call. A uniformed, trained and well equipped technician can quickly assess the situation and begin emergency mitigation procedures to protect the facility and contents from secondary damages.

If you are considering developing an Emergency Response Profile for a facility, rely on service providers offering 24-hour emergency service. For assistance developing ERP, contact SERVPRO of South Orange County Professional (407)226-2621, who can provide you with advice and help you collect the information you will need should a disaster situation occur in your facility.

Fire Damages and the HVAC System

11/16/2016 (Permalink)

Following a fire, SERVPRO of South Orange County Professionals pay careful attention to the HVAC system and ductwork to prevent the spread of soot and to eradicate a potential source of lingering smoke odor. If the system was operational at the time the fire occurred, chances are good that the system, including air registers and HVAC units, should be thorough cleaned to prevent continued circulation of soot and odor-causing particles that may have contaminated the system.

Depending on the size of the fire and the methods used to extinguish it, the duct system may also have been compromised by water. In as little as 24-48 hours, this moisture can provide the catalyst for mold and mildew growth inside the duct system, further degrading indoor air quality. If the duct system has been contaminated with water, your SERVPRO of South Orange County Professional can help locate the moisture and remove it before serious air quality problems can develop.

Contact SERVPRO of South Orange County at (407)226-2621 to learn more about air duct system cleaning following a fire damage and the value of maintaining clean air duct systems year-round.


10/5/2016 (Permalink)


A few suggestions to help prepare for a storm:

  • Take Pictures of your roof, your contents, your cars, the inside of your rooms, your artwork etc.on a DATED camera. Just in case you need it for insurance purposes.
    READ your Insurance papers NOW, and see what your coverage is. After the storm, you may want to revise it!
  • Gather all your important papers and objects: Insurance policies, birth certificates, passports, a list of phone numbers in your phone incase your phone runs out of battery, irreplaceable photos, papers, Think of what you would need if you couldn't get back into your house for awhile.
  • Get cash to have on hand.
  • Keep you medications handy
  • Fill your car with gas.
  • If you aren't staying at home, let others know where you will be.
  • Decide on a central contact person to reach out to, or a place to meet in case everyone gets separated.
  • REMEMBER: Your safety and that of your loved ones comes FIRST. Don't try to be a HERO and go out during the storm, or move objects that are too heavy.
  • Fill water bottles 3/4 the way full, or fill Ziploc bags to put into the freezer to help keep frozen foods frozen. DON'T open the freezer if the power goes out...Let it stay cold!
  • Try and avoid using candles for light... it could turn into a FIRE disaster! Use flashlights and lanterns.
  • Bring in anything outdoors that could become a PROJECTILE. Even the smallest objects can do damage blowing in hurricane type winds.
  • Be sure your pets are taken care of...they might be frightened during the storm.
  • Move you boats to dry storage, or anchor them to the docks according to the rules of the marina.
  • ONE more thing....WRITE DOWN our number and PROGRAM it into your phone.


If you experience water damage:

call SERVPRO of South Orange County


Mold Prevention Knows No Season

10/4/2016 (Permalink)

Maintaining a healthy indoor environment in a commercial facility is a year-round endeavor. While it is true that every building has some mold spores present, unhealthy levels can quickly arise under the right circumstances – usually within 24-48 hours when excess moisture is present.

Periodic inspection and proper maintenance of building envelope, plumbing system and the HVAC system to detect potential problems in advance and to prevent moisture from entering the facility is very important. This is especially true during the fall and winter months when the weather puts extra pressure on these systems and most indoor environments are primed for mild growth (i.e., warmer temperature settings, less air flow to help keep humidity levels under control, etc.) Even in buildings where maintaining a warm indoor environment is a non-issue, indoor air quality can still be impacted by mold species that thrive in cooler conditions.

SERVPRO of South Orange County is equipped with the proper equipment to help identify indoor air quality issues, including improper humidity levels, contaminated ductwork systems and moisture that may have accumulated behind walls or under flooring due to an undetected roof or plumbing leak.

Call us for helpful information on how to prevent indoor air quality issues as part of your Emergency Response Profile development.

Why should I choose SERVPRO of South Orange County for my water damage clean up?

9/13/2016 (Permalink)

Rapid Response Recovery Time

Why should I choose a professional restoration company for water intrusion/ damage?

  • Homeowners should not risk doing the work themselves as there may hidden water or moisture that may go undetected to the untrained eye. Taking into account that mold growth can occur in as little as 24-48 hours in the presence of moisture, undetected water damage can pose long term problems if not properly handled.
  • Due to the potential hazards associated with water-related damage, moisture and water should be handled by properly trained and equipped professionals to ensure complete and necessary drying to prevent future harm, extensive structural damage and possible contamination.
  • Improper cleanup could hinder property resale value.
  • Professional restoration companies have essential tools and techniques to measure moisture in the area to ensure proper and complete drying in a timely manner.
  • Water technicians should be fully aware of water or moisture-related characteristics to locate leaks or water damaged areas that may otherwise go unnoticed.
  • Homes and other properties are large and often expensive assets. Why run the risks associated with improper drying, deodorizing and disinfecting which can lead to potential secondary structural damage? Help protect your property’s value by calling upon a Professional.
  • According to a “Residential Water Claims” article on the International Risk Management Institute website, restoration companies and contractors are often an asset in a water claim situation. The article states, “a major concern in today’s insurance climate is the problem of mold and mildew. When most restoration companies deal with water claims, every effort is made to prevent any problem with mold and mildew.” Restoration companies are in the business of salvaging rather than replacing, which could serve as a benefit to the insurance company.

Why should I choose SERVPRO of South Orange County for water cleanup and restoration?

  • SERVPRO of South Orange County recognizes the necessity for prompt and accurate response and offer 1-4-8 Response Guidelines to help minimize additional, secondary or permanent damage and contamination. In addition, SERVPRO of South Orange County is available for emergency response 24 hours a day, 365 days a year.
  • Knowledge and training are key elements in effective water removal and moisture damage. SERVPRO of South Orange County applies their industry knowledge, training and understanding of hoe relative humidity, temperature, vapor pressure and air movement influence drying conditions.
  • Powerful and professional equipment is essential for proper mitigation and efficient restoration of water damaged areas. SERVPRO of South Orange County is outfitted with state-of-the-art industrial grade equipment and products to measure the extent of moisture saturation and offer proper drying, deodorizing and disinfecting of water damaged areas.
  • SERVPRO of South Orange County offers content restoration to restore water damaged contents and personal belongings. Often when water damage occurs, personal possessions are also damaged by water or moisture. SERPRO Technicians work diligently to try and return personal contents to pre-loss conditions.
  • SERVPRO of South Orange County works with insurance, real estate, contracting and property management companies to offer complete file management, estimates and detailed explanations of work, including status updates, changes and feedback to keep companies fully aware of a property’s drying, cleaning and restoration status. At SERVPRO of South Orange County, we know you want quality information and proof of results. SERVPRO technology is designed to support your efforts!
  • Timely mitigation is key to the restoration process. Restoring property is the SERVPRO Professional’s first priority. You  will appreciate the immediate response, and you will know everything possible is being done to limit the damage. Even if a loss is below the deductible amount, fast action helps assure the event will stay small!

Professional Drying Following A Commercial Water Damage in Orlando Florida

8/26/2016 (Permalink)

Water Damage Professional Drying Following A Commercial Water Damage in Orlando Florida 35,000 DOWNTOWN ORLANDO OFFICE FLOOD HANDLED PROMPTLY BY SERVPRO OF SOUTH ORANGE COUNTY

When a water damage is initially discovered, building occupants and property managers may be both surprised and perplexed. Their normal day-to-day functions can be disrupted, resulting in business downtime. Property owners and building occupants are often consumed with multiple questions and uncertainty as they evaluate the situation and consider the next step of action. “What do I do?” and “Who do I call?” are two commonly asked questions following a water damage discovery.

If your business or property suffers a water loss, immediately contact SERVPRO of South Orange County, Research indicated, “The arrival of a specializing cleanup company signals the start of the solution that will help lead to resolution.” Professional drying and prompt action by experienced restorers following a water intrusion can make a big difference in mitigating structural damage and minimizing secondary damages. A Claims Magazine article entitled “Solving the Mold Challenge Before it Grows” states, “Speed of response by service providers and first responders is the most important component, and one that sets the tone for the steps that follow. Of restoration is to be an option, expeditious and proper removal and treatment of affected items essential.”

SERVPRO of South Orange County understand the importance of timely response. When dealing with a water intrusion, time can be the differentiator between primary, secondary and permanent damage. The amount of time materials remain wet can also determine if they are restorable or must be replaced. Water impacts material immediately and the damage increases as time passes. For example, wood absorbs moisture quickly, which can result in swelling or staining; however, prompt splitting and warping. The professional restorer focuses on eliminating water and moisture quickly to prevent additional damage.

Upon arrival, SERVPRO of South Orange Countys professional team will assess the situation to determine the extent of the damage, A technician will inspect all building components for water and moisture. Although water may only be visible in one room, it is very possible that surrounding areas have also been affected, Water can invade floors, ceilings and walls to find the lowest point within the structure. Water can seep through pinhole crevices and cracks in floors and walls travelling further down into the building. Surfaces such as wood, drywall and carpet pull water away from plain sight and into the interiors of the structure. Inspecting all building components and measuring the moisture level of not only the visibly affected area but also all surrounding areas helps ensure secondary or permanent damage does not occur because wet materials or building components were overlooked.

Knowledge, skill and equipment are all key elements in effective water removal and moisture damage. SERVPRO of South Orange County Technicians apply their industry knowledge, training and experience to measure the extent of moisture saturation and offer proper drying, deodorizing, and disinfecting for areas flooded or damaged by water.

Let SERVPRO of South Orange County assist you with all your commercial and residential needs. We are available 24 hours a day,7 days, a week 365 days a year. We can be reached at (407) 226-2621

Water Damage and Sewage Damage- Orlando, Fl

7/27/2016 (Permalink)

Water Damage Water Damage and Sewage Damage- Orlando, Fl Sewage Backup-Orlando, Fl

"Water damage can be deceptive. Water penetrates into structural cavities creating trapped pockets of saturation. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials delaminate, shrink, split and further deteriorate to where costly repairs are required.

More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to pre-loss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur."

It is also important to determine the source so that an appropriate response can be applied. Many times the response can be shaped by determining the source of the intrusion.  If the source of the damage is from a flood or other clean water source the response may be much less destructive and more materials will be able to be saved.  However, if the source is determined to be a contaminated source such as a sewage back up, even if the water appears clean and clear it is often times still very much contaminated as well.  

"Sewage is one of the most dangerous substances to enter homes or buildings. It contains fungi, bacteria and viruses, many of which are disease-causing. Unfortunately, many people fail to understand the hazards that sewage presents, particularly for the very young or very old, or for those with compromised immune systems or respiratory problems.

The IICRC complied guidelines for professional sewage clean-up called the Standard for Water Damage Restoration (S500)."

Once you have determined the source a response can be chosen.  The response generally falls under 2 different categories: Flood clean-up or Sewage clean-up.  

Below are some tips suggested by the IICRC for Water Clean-up:

  1. Act quickly

    • The severity of damage escalates the longer water sits and building components and contents stay wet, so time is of the essence in the aftermath of a flood. In fact, mold will grow within 48-72 hours, so aim to start removing water and drying the environment within 48 hours.

    • Have a list of professionals on hand to call, and understand your insurance policy, as some only cover mold damage up to a certain amount, while others don’t provide any reimbursement for mold.

  2. Ventilate affected areas to prevent mold growth

    • Mold loves moisture and organic materials such as paper or particleboard. In order to mitigate or slow damage, open windows if weather permits and place fans inside of them to keep air moving and maintain moderate temperatures. Work toward the fan as you clean to minimize cross contamination.

  3. Assess damage to items and materials

    • Assess the type of water absorbed by items, such as rainwater, water from broken pipes, contaminated river water or bacteria-filled sewage.

    • There are ways to salvage specialty items but the decision on whether to save or trash an item will vary depending on the dollar and sentimental value to the owner.

    • It may not be worthwhile to salvage drywall, carpets and pads, mattresses, pillows, box springs and particleboard. On the other hand, it might be worthwhile to restore costly Persian rugs, leather couches and antiques or heirlooms. Wet clothing and many household fabrics may be salvageable through machine washing, and a 10-minute soak in detergent and hot water, to remove contamination and stains.

    • The IICRC strongly recommends that in water damages where there are contaminants present (e.g., bacteria, sewage, mold) or where small children or immune-compromised individuals are present that an inspection be conducted by an appropriately trained restorer and remediator.

  4. Expose pockets of saturation

    • Hidden and concealed pockets of saturation need to be opened for cleaning and drying.

    • Layers between building materials hold water that must be discovered and removed or dried.

    • On walls, find the water line and inspect at least a foot beyond it to make sure all damage, wet materials and mold are discovered. Remove and discard the damaged drywall and wet wall insulation.

    • Wood base trim and hardwood can also be saved with the right equipment and the right circumstances if they can be accessed and completely dried on both sides.

    • Remember to investigate concealed cavities such as behind walls, in mechanical spaces, under cabinets and furniture, and in crawl spaces.

  5. Conduct a thorough cleaning

    • Durable, nonporous or semi-porous materials, such as studs and joists, hardwood flooring and vinyl products, can usually be cleaned with common cleaning products or specialized products with detergents.

    • During cleaning, take care to protect areas that are unaffected by the water or mold.

    • After a thorough cleaning of salvageable materials, a disinfectant solution may need to be applied in case of harmful bacteria from sewage, river water debris or even standing water that has gone bad.

    • Professionals like water restoration and mold remediation contractors and indoor environmental professionals can help you decide what is best for your situation.

    • Once you’ve cleaned the wet materials, conduct another round of cleaning. If you choose to vacuum, use a HEPA-filter vacuum to remove allergens, fine dust and spores.

  6. Confirm drying before reconstruction

    • In order to prevent dry rot and structural damage, it’s important not to reconstruct or cover wood and other wet materials until the moisture content has been adequately reduced. A water restoration professional can confirm proper drying before reconstruction.

Commercial and residential mold damage in Orlando? Call SERVPRO of South Orange County!

7/27/2016 (Permalink)

Mold Remediation Commercial and residential mold damage in Orlando? Call SERVPRO of South Orange County! Mold in home due to not running the AC.

When you have a water intrusion, mold can quickly become a problem. Especially with the high heat and humidity in Orlando, Florida mold can start to grown in as little as 48 hours. Water intrusions such as a roof leak, plumbing leak, or AC leak should be addressed immediately and dryed out properly in order to avoid mold issues. Mold is not only a hazard to your health but can also cause major damage to your building. SERVPRO of South Orange County Professionals are thoroughly trained and have all the proper equipment to handle any size mold problem.  


Related Mold Services

  • Significant mold growth can occur in 48-72 hours.

  • Mold presents a greater risk to children, the elderly, and anyone with respiratory problems.

  • A musty odor may indicate hidden mold behind drywall or under carpeting.

    Tips before we arrive:

  • Stay out of affected areas.

  • Turn off the HVAC system and fans, as to not spread the mold.

  • Don’t touch or disturb the mold.

  • Don’t blow air across any surfaces with visible or suspected mold growth.

  • Don’t attempt to dry the area yourself.

  • Don’t spray bleach or other disinfectants on the mold.

Downtown Orlando Water Damage-Important Information

7/13/2016 (Permalink)

Once you contact SERVPRO of South Orange County with your water damage needs a professional will be on their way within an hour.

Upon arrival the trained and certified water damage professional will review all applicable forms with you in order to begin work.

The first step in restoring your home after water damage if to idenitify the source. We will check all surrounding areas of where the onset on the water damage begun and make sure the source has been stopped in order to successfully dry out the building.

We will identify the type of water to ensure your property is restored based on IICRC S500 guidelines. There are three classes of water Clean, Gray, and Black.

Once the source had been determind and the class of water is identified. We will sruvey the extent of damage and inspect the premises for any safety hazards. If you are aware of any issues please bring them to our attention before arrival.

Once we review our plan of action with you, work will begin immediately! Furniture will be moved or blocked to prevent further damage to your content. Any standing water will be extracted. Any material that can not be restored will be removed and properly disposed of.

Drying equipment which removes moisture and brings the humidity level back to normal will be set up in your home. Typically it takes 3-5 days for a complete dry out. We will come back each day to monitor your building to ensure drying is at maximum potential.

Please contact SERVPRO of South Orange County (407) 226-2621 with all your water damage needs. We are available 24 hours a day, 7 days a week, 365 days a year to assist.

SERVICES we offer for protecting your most valuable asset, YOUR HOME -Orlando

4/21/2016 (Permalink)

  • Fire, Smoke, and Soot Clean up- Our knowledgeable fire team is trained to determine the type of fire that has taken place. This knowledge and training of identifying the type of smoked and behavior patterns is vital to proper restoration.
  • Water Removal and Dehumidification- Our IICRC trained water technicians will identify the source of water and develop a drying plan in order to minimize secondary damage.
  • Crime Scene, Biohazard and Vandalism Cleanup- Our bio technicians are trained to safely and effectively clean bio hazardous substances and proper disposal of waste according to all local and federal health regulations.
  • Mold Mitigation and Remediation- Our licensed staffed mold remediator will work to control and remediate mold contaminants while protecting the health and safety of you and your family.
  • Insurance Claims- Our very experienced and trained estimator will assist you thru the insurance process from start to finish. We understand the overwhelming feeling you may have dealing with the insurance thru this process and we are always here to help!

Your home is a reflection of you and makes an impression on all those who enter it.

You invest your time, energy and hard earned resources to maintain, protect and increase the value of your home.

When you need work done on your home, you should expect the very best service at a fair price.

SERVPRO of South Orange County is committed to providing TOP QUALITY services listed above and more for your entire home. Please call us at (407) 226-2621 with any questions or to schedule a consultation.

Mold Prevention Tips for Commercial Facilities- Orlando, Fl

4/21/2016 (Permalink)

Mold Remediation Mold Prevention Tips for Commercial Facilities- Orlando, Fl 15,000 sf flood at a medical facility - Downtown Orlando. SERVPRO of South Orange County responded at 3 am.

A water damage-one that has either been mishandled or gone undiscovered-can result in visible mold growth in as little as 24-48 hours.

A strong preventative maintenance program can help property owners stop moisture problems before they start. A primary focus should be maintaining the following: roof, drainage system, windows, doors, plumbing, and HVAC systems. In addition to preventative maintenance, building owners should also have a strong reactive maintenance plan in place for when unexpected events transpire, including having SERVPRO of South Orange County provide through and fast water clean up.


-Keep the humidity level between 30 to 60 percent.

-Keep gutters and drains clear of debris.

-Inspect the roof, windows, and other areas where water might enter the building, and perform necessary maintenance.

-Contact SERVPRO of South Orange County (407) 226-2621 immediately upon discovering water damage or mold in your building.


3/9/2016 (Permalink)

The clean up of your home or business due to medical issues, crime scene, sewage backups, hoarding is a very emotionally stressful time for anyone. It is important to remember yours and others health and personal safety if this situation may arise. A team of trained and experienced personnel is a must in order to properly clean up the area and remove any and all pathogens that exist.

SERVPRO of South Orange County provides cleanup and recovery services for many biohazard situations on a daily basis. These include the following: Sewage backup, crime scene/homicide clean up, suicide/death accidents, hoarding scenes, animal feces, and meth lab clean up.

 SERVPRO of South Orange County follows all federal and state guidelines to properly clean all surfaces and return your home or business “like it never even happened”

We are available 24 hours a day, 7 days a week, 365 days a year to assist you during these troublesome times. Please call SERVPRO of South Orange County directly at (407) 226-2621 to speak with a member of our team.


3/9/2016 (Permalink)

Your home is a big investment. Unfortunately in Florida many home less than 10 years old are rotting away and losing their value FAST.

Most Florida homes have stucco exteriors. This is basically a layer of cement designed to keep moisture from entering your home. The problem is when the stucco is applied quickly or incorrectly eventually cracks form causing water damage in the home, ultimately leading to mold issues. Most home structures consist of wood framing, at least on the second floor  which will rot away once water enters thru the cracks in the stucco. Believe it or not a small hair line crack in your stucco can cause gallons of water to pour into your home during a heavy rain.

This issue usually goes unnoticed for years until the homeowner has a huge water damage and mold issue on their hands. A lot of homes built during the construction boom (2005-2010) are running into this issue once their warranty is long expired.

It is best to frequently walk the outside perimeter of your home and inspect for cracks in the stucco as well as concrete block. If you believe you may have water or mold damage to your home as a result of stucco cracks please call SERVPRO of South Orange County at (407) 226-2621 to schedule an inspection. Remember when dealing with an issue like this, time is of the essence. A licensed professional will come to your home and inspect thru moisture detection and thermal imaging for damage that may not be visible to the human eye.


2/26/2016 (Permalink)

You may be anxious to clean your home or business after a fire, but without professional advice, you may be wasting your efforts or creating further damage. Contact SERVPRO of South Orange County immediately once the fire is out. We will  provide advice on

restoration or replacement of not only your home or business but the contents inside as well.

Once the fire is out it may seem like the danger has passed, but without the help of professionals to clean the damage left behind, the building will never return to normal. The process of cleaning smoke damage is quite complex and  requires experience and labor to clean up properly, this should not be attempted by a home or business owner on their own.

Ash, smoke, and soot if left untouched, will cause extensive discoloration and lingering odors. SERVPRO of South Orange County can stop this before it becomes a major problem, assuming we are contacted promptly.

The first thing SERVPRO of South Orange County will do when on site is to identify all affected materials and the source of any odors. We will identify what can and cannot be salvaged, and will remove any residue coating surfaces.

As you can see this is a very detailed process but we assure you we will make it as least stressful for you as possible. Call SERVPRO of South Orange County with all your residential and commercial fire clean up needs. We service the Orlando, Lake Nona, Downtown Orlando, Hunters Creek, and many other areas. We are available to help you 24/7/365.

Orlando Water Damage Restoration – (407) 226-2621

6/15/2015 (Permalink)

SERVPRO of South Orange County provides a wide range of restoration services to residents and business owners throughout Central Florida.  One of our primary services focuses on Orlando Water Damage Restoration.  Our main goal is to provide you with quality services in order to return your life to normal.  Clearly when water damage occurs to your home or business it can be a very stressful situation.  We aim to remove this stress from your life as soon as possible.

Many people are under the assumption that they can handle water damage restoration as a DIY project.  Upon completing their restoration project they have a belief that everything is going to be fine.  However, this is far from the case as a great deal of secondary damage can occur because of this.  By taking this into consideration it is important to consider all of the benefits to hiring a water damage restoration company to return your life back to normal.

Eliminate Health Related Concerns

By working with a company that has trained professional to resolve your restoration issues you will have a restoration process that was performed correctly.  We use the best tools available in order to quickly remove all water from your carpet and furniture quickly.  One thing many people do not take into consideration is the amount of time it takes to completely dry out water damage.

Mold can start growing after only 48 hours of having water damage.  By removing all signs of moisture from your location quickly you can help eliminate the dangers of mold in your home or business.  Many sicknesses and possible death can occur because of black mold.

Other things people don't take into consideration is the bacteria that can be in certain types of water.  Clearly most people are aware of the dangers related to a sewage backup.  However, many don't realize the many dangers that flood waters can present to their health.  This is why it is important to have a professional restoration company remove all of these risks.

Reduce Restoration Costs and Potential Loss

By hiring an Orlando water damage restoration company to restore your home or business you are also reducing the costs and potential loss to items at your location.  By working with us here at SERVPRO of South Orange County you are working with a properly trained professional  team that will use the latest technology available to restore your home or business.  We will also be able to check for any secondary damages that are possible from water damage.

Mold growth is the last thing you want to deal with because of an area that was incorrectly restored from previous water damage.  While in many cases it seems like a great idea to tackle a project yourself, in this case working with us is the best choice.  We will respond to your location quickly and get to work right away in order to make certain no additional damage occurs.  We will also provide you with a written estimate and answer all of your questions before we begin any of the work.  While returning your home or business back to normal is important, we also find it equally as important to provide the best customer service experience.

If you have experienced any water damage, give us a call here at SERVPRO of South Orange County 24 hours a day 7 days per week and we will dispatch one of our technicians to your location as soon as possible.


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