Recent Why SERVPRO Posts

We Are Cleaning Experts

3/20/2020 (Permalink)

Commercial and Residential Cleaning Ready and fully equipped for any size job

SERVPRO of South Orange County is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of South Orange County, 407-226-2621

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F

%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Customer satisfaction is our number one priority!

11/21/2019 (Permalink)

We are thanking our customers for their positive feedback Thankful for our amazing customers

If water damage threatens your home or office call us at (407) 226-2621.  We are here to help and care for not only your home or office, but for you as an individual.  Our ultimate goal is to help make it a little less stressful on you. 

Efrain was great. Please send him for future work.

-Robert F.

Sam very helpful and professional. Would recommend SERVPRO.

-Dena W.

Brian arrived first and was so nice and calm, he explained all the paperwork and contracts to me.

-Arianalyz F.

The owner of the company (Tony Toups) met with me personally since day 1 and helped me through the entire process with my insurance company. This was my first roof leak and I was at a complete loss of what to do. But SERVPRO of South Orange County made sure to explain every step and answered all of my questions. Thank You!!

-Juan O.

Positive Feedback

11/20/2019 (Permalink)

SERVPRO of South Orange County strives each and every day to ensure that our quality of work is up to the highest standard and we are always ecstatic to get positive feedback from our customers.

Here are some recent quotes from real customers:

Extremely satisfied. Caleb is truly professional. I was impressed that Brian took time to come by to survey the work. 2nd time SERVPRO of South Orange County helped us mitigate water damage.

-Joseph P.

Darian & Magaly were thorough & informative. The first team Jake & Tyler were professional and very communitive about the follow up process, I did not have to ask the questions to get answers.

-Janet J.

Very friendly and professional group! Highly recommend.

-Dee Dee S.

Overall team was very professional in approach, answered all questions on moisture issues.

-Christopher A.

Why SERVPRO of South Orange County for your Restoration Needs?

6/11/2019 (Permalink)

Choose SERVPRO of South Orange County

Why choose SERVPRO of South Orange County for your water mitigation needs? Our technicians are highly trained in water mitigation.  They are required to be WRT (Water Damage Restoration) by the IICRC and trained in the SERVPRO Employment Certification Training Program (ECTP).  Not only do they have the training, they have experience and have access to the equipment and skills that are requisite for a proper restoration. We ensure that SERVPRO of South Orange County has their technician safety and health certifications up to date, as well as their specialized training. Our technicians have been trained formally in schools approved by the Institute of Inspection Cleaning and Restoration Certification (IICRC).  SERVPRO of South Orange County work may be done in a commercial or residential location.

Contents Cleaning and Restoration Save Money

6/4/2019 (Permalink)

Why SERVPRO of South Orange County? Because we can save your contents and your money!!

Following a fire damage, one of the toughest recovery challenges facing a property owner or manager is dealing with fire, smoke and soot-and likely water-damaged contents. SERVPRO of South Orange County Professionals can help alleviate some of the stress involved and, in the process, help lower recovery costs by cleaning and restoring contents quickly and correctly.

Traditionally, replacement costs for contents are more expensive than cleanup and restoration. Many contractors simply resort to the “tear out the throw out” approach, which ultimately increases recovery costs. By carefully pretesting contents for restorability, SERVPRO of South Orange County can quickly help a property owner determine what to restore and what needs to be replaced.

Another advantage to utilizing your local SERVPRO Franchise Professional is Contents Claim Inventory Service. Utilizing CCIS, technicians can sort contents into three categories: salvageable, non-salvageable and questionable. An electronic inventory of every item allows a property owner to efficiently handle contents decisions. Should items need to be moved out while facility undergoes restoration, the CCIS inventory serves as a useful tracking tool for content management and movement.

In addition, should a fire damage exceed your commercial insurance deductible limit, the CCIS inventory can make filing and settling contents claims a less stressful and time consuming process.

Contact SERVPRO of S. Orange County Professional to discuss a detailed preloss inventory of your facility’s contents before a disaster strikes. Your detailed inventory will be delivered in a customizable electronic spreadsheet format that can be manipulated in Microsoft Excel.

SERVPRO of South Orange County Can Handle Any Size Job!

6/3/2019 (Permalink)

No job is too big...no job is too small...for the SERVPRO of South Orange County Technicians!!

If you think SERVPRO of South Orange County can only handle small losses, think again. SERVPRO of South Orange County can respond quickly and handle losses of any size, anywhere in the Orlando area. 

When faced with lost revenue dues to down time, large businesses trusted SERVPRO of South Orange County to get them back in operation, and we delivered as promised. Your priorities are our priorities.

When Mother Nature strikes, SERVPRO of South Orange County is ready as well. Over the years we have mobilized teams for hurricanes such as hurricane Irma and offering support to homes and businesses damaged by devastating hurricane seasons. We also pride ourselves on our ability to constantly respond to other disasters that occur during the year, from summer floods to storms, as we have done throughout our years of operation.

You can count on SERVPRO of South Orange County Professionals for cleanup and restoration projects, big or small.

The Secret to Our Success

5/28/2019 (Permalink)

All employees undergo extensive water restoration training and certification.

SERVPRO of South Orange County is a leading cleanup and restoration company in the United States. One of the primary reasons for this success is the quality people found throughout our Franchise organization. Quality people have two major attributes, they have a positive attitude and they are technically skilled. These attributes are vital for both success in the SERVPRO of South Orange County System, and in the quest to always provide the highest quality service.

But these attributes become even more important when you consider that almost every customer our Franchise encounter has just experienced some form of traumatic, life-altering event. A home saturated by water, a business damaged by fire, a structure overrun with mold. When dealing with these types of crisis, the customer wants to know that they are dealing with a professional, not someone who lacks training or is willing to take shortcuts that could lead to even more problems in the future.

Instead, they want to know that the people caring for them are knowledgeable of the latest industry standards, are trained to follow standard restoration methods and processes, will take the time to answer their questions and meet their needs, and will put their life back in order as quickly as possible. They want SERVPRO of South Orange County Professional.